Standard shipping typically arrives within 5 to 7 business days. Orders over $100 qualify for free shipping. You will receive a tracking number via email once your order ships so you can follow it every step of the way.

We process orders quickly, but if you contact us within a few hours of placing your order, we can usually make changes or cancel it. Just email us at support@crafterscup.com with your order number and the adjustment you need.

We accept returns on unused items in their original packaging within 30 days of delivery. To start a return, email us with your order number and reason for the return. We will send you a prepaid return label and process your refund once we receive the item.

Absolutely. If a brewing station, scale, or grinder is not quite right for your setup, we are happy to arrange an exchange. Contact us within 30 days of delivery and we will guide you through swapping it for a better fit.

Pour-over methods work best with a burr grinder that produces a consistent medium to medium-fine grind. Our coffee grinders are designed with stepped grind settings that make dialing in your preferred coarseness simple. If you are unsure which model suits your brewing style, send us a message and we will help you choose.

A coffee scale makes a noticeable difference in consistency and flavor. Measuring your coffee and water by weight instead of volume ensures you hit the ideal ratio every time. Our scales feature built-in timers and 0.1g precision, so you can replicate your perfect cup morning after morning.